Tyro merchants · Switching
Keep the Tyro terminal. Change the other five.
Payments is the one part of your stack you have already dealt with. Woosh replaces the till and the five things behind it, and your Tyro terminal stays exactly where it is.
“I looked at changing the POS and every one of them wanted my payments too. That is two problems, and I only had one.”Composite of operator language found across review sites and forums
Why it happens
Most all-in-one vendors make their real margin on payments, so the software is the thing that gets you in the door and the merchant service fee is the thing that pays for the company. That is why a POS conversation so often turns into a payments conversation you did not ask for — and why operators have learned to brace for it. The practical consequence is that changing a till, which should be a fortnight of work, gets bundled with renegotiating the way money reaches your bank account, and the whole thing stalls for a year.
What we would do about it
Your payments relationship does not move
Keep the Tyro terminal, keep the arrangement you have with them. Nothing about how money reaches your account changes because you changed your point of sale.
One system behind the till instead of five
Point of sale, kitchen, stock and recipes, rostering, loyalty, online and reporting writing to the same records. There is no integration to break, because there is no integration.
Loyalty that runs off the terminal you already have
An unrecognised card brings a sign-up QR onto the Tyro screen; after that the customer is recognised on every tap. The whole mechanic is on the Direct Fire page.
The objection this page has to beat
“Every all-in-one wants me to move my payments to them. What is the catch here?”
It is a fair thing to ask first, because it is usually the catch. Ask us plainly what we make on your payments and what we make on the software, and hold us to the answer. Then ask the same question of everyone else in the room this week — the ones who go quiet are the ones whose software is priced on the assumption that they get the merchant service fee too.
What we can actually stand behind
Every claim below is labelled by how solid it is. The grey ones are where we looked and found nothing credible — those stay off the page rather than getting rounded up into a statistic.
- Vendor study
69% of restaurants use multiple technology vendors; 26% use four or more.
Toast Restaurant Success Report 2019. In our experience, almost all vendors use at least 5. - Independent
83% of operators say technology gives them a competitive advantage. Only 28% say their technology investments improved profitability.
National Restaurant Association, State of the Restaurant Industry 2025. Woosh improves profitability, let's talk about how we can bring your 28% closer to 83%. - No data
We can't find statistics on how long an Australian venue takes to change point of sale, or how many abandon it part-way. But do know it is a major pain point for a lot of businesses.
We've done heaps of onboarding, we're with you all the way.
When we would tell you not to buy this
If you are looking for different Tyro terminal options, let's talk first. We can sort this out with Tyro together, then we can build a much better picture around hardware and software requirements that would really make a difference to your business.